Over many years there has been division about how blind people want there service to be supplied. The truth is that everybody is an individual and as such will look upon certain provisions in a positive or negative light. In an ideal world there would be the option of turning up at your local library, sitting down at a PC and just getting on with it like anybody else.  The reality is often very different as we know. Technical problems seem to abound around specialised software and staff are unable to cope with visitors with diverse needs. When a blind person visits a library to use a PC and is regularly confronted with problems they may become disillusioned and as a result not return. They are then certainly not integrated, they are even not segregated, in fact they feel quite simply excluded and isolated.  Yes there are many blind users who are so proficient with computers that no problem phases them, they are the ones we should have the access software available for in all locations. However the people who may have multiple disabilities, or not computer literate at all are the ones who often become anonymous as they simply disappear. Such people can benefit from what many professionals and political activists call segregation and brand special provisions as ghettoes for the disabled. In real terms, designated provisions may be the only option for many blind users to progress and hopefully become the proficient computer user, who can simply turn up at their local library and get on with things independently.   

Jim