Policy
The development of an explicit policy in relation to people with sight loss will help libraries and other organisations ensure that people with sight loss have their legal entitlement to equal access to services. The policy will also support the development of an organisational and service culture where all staff are confident in dealing with people with sight loss and customers with sight loss will feel welcome and valued.
The Museums, Libraries and Archives Council (MLA) Access for All Toolkit provides a guide to developing a policy for access for disabled people including:
- Ethos
- Policy and planning
- Collections and stock
- Users and potential users
- Marketing and publicity
- Staffing and training
- Partnerships and networking
The Toolkit can hep services rate their current position and develop an action plan for improvement.
The RNIB Good Practice in Sight: how excellent services for blind and partially sighted adults can boost the overall performance of local authorities is aimed mainly at social care services but there are ways that library services can make a valuable contribution to the achievements of their authority.
- Date: May 2009